Alerts designed to enhance communication and keep users informed about important milestones and activities from the Momentum platform.
Feature Overview
Automated Email Alerts are designed to enhance communication and keep you informed about important milestones and activities directly from the Momentum platform. These alerts ensure that you stay up-to-date on your campaigns and subscription details, offering a seamless way to track progress without logging into the dashboard.
Why Is This Important?
Automated alerts save time by proactively delivering critical updates to your inbox. They help you stay organized, ensure you never miss a key moment in your campaigns, and streamline communication with your team.
Who Can Benefit?
Automated Email Alerts are available to all Momentum users who have designated a “Primary Brand” in the platform.
Key Capabilities
- Proactive Updates: Receive automatic notifications about critical campaign milestones and subscription details.
- Seamless Tracking: Measures how your team is engaging with the Momentum platform
- User Control: Each email includes an opt-out "unsubscribe" link for flexible communication preferences.
Types of Email Alerts:
- Campaign Scheduled: Confirmation when a campaign is successfully scheduled.
- Campaign Launched: Notification when a campaign goes live.
- Campaign Ended: Summary notification at the conclusion of a campaign.
- Company Subscription Ending: Reminder when your subscription is approaching its renewal date.
Getting Started
Step 1: Check Your Primary Brand
Ensure your "Primary Brand" is set up in Momentum to receive relevant alerts. You can verify this in your user account settings.
Step 2: Monitor Your Inbox
Automated Email Alerts are sent from momentum@productwind.com. Make sure to whitelist this email address to avoid missing important notifications.
Step 3: Follow the Links
Each email contains a button to guide you back to the relevant section of Momentum. Click these links to view campaign details or manage your subscription.
Step 4: Manage Preferences
If you wish to unsubscribe from alerts, use the “unsubscribe” link included in every email.
FAQs
What happens if I don’t set a Primary Brand?
You won’t receive Automated Email Alerts. Ensure your Primary Brand is configured in your Momentum account settings to enable alerts.
Can I re-subscribe to alerts after unsubscribing?
Yes, you can manage your communication preferences in your Momentum profile settings or contact support for assistance.
Will I receive alerts for all brands I manage?
No, alerts are only sent for the brand marked as your “Primary Brand.”